What is 1 energy in TBit?

It's what your TBit uses every time it replies to a customer. If the reply comes out in several WhatsApp bubbles, it's still one reply and it still uses 1 energy.

How is charging per reply different from charging per conversation?

Many platforms charge per conversation window (24-hour blocks) or per contact handled by AI, which creates costs that are hard to predict. TBit charges 1 energy for every reply from your TBit, so you know exactly how much each interaction costs.

Do I need to bring my own API key from OpenAI or another AI provider?

No. The artificial intelligence is fully integrated into all TBit plans. You don't need to set up or pay for external API keys.

What happens if my energy runs out before the month ends?

On Plus and Business, when your plan's energy runs out, your TBit stops replying until the next billing cycle; if you need more, you upgrade your plan. On Pro, Scale and Enterprise you can buy extra energy at US$0.027 per unit (any whole-dollar amount from US$10 to US$500) and keep going without interruptions. Unused balance doesn't go to waste.

Does TBit have a free trial?

Yes. The trial is free for 8 days, with 350 energy and no card, so you can try the platform before choosing a plan.

How does extra energy work on Pro, Scale and Enterprise?

Pro, Scale and Enterprise come with their monthly energy and, when it runs out, you can buy extra energy at US$0.027 per unit. You buy any whole-dollar amount from US$10 to US$500. WhatsApp templates don't use TBit energy. If you want, you can turn on auto-recharge from Billing in the app, with your authorization: you choose the energy level that triggers the recharge, the amount and the cap on recharges per period. Unused balance doesn't go to waste. Plus and Business don't have standalone recharges: to get more, you upgrade your plan.

How many people on my team can use TBit?

As many as you need. Seats are unlimited and free on all plans.

Help center

TBit Pricing: AI Virtual Agent Plans from $45 USD

TBit plans from $45 USD per month, charged in energy: 1 reply from your TBit = 1 energy. Plus, Business, Pro, Scale and Enterprise, with AI included.

Published on October 28, 2025Updated on October 12, 20265 min read

TBit pricing and plans

Transparent pricing in energy

TBit charges in energy. Every time a customer writes and your TBit replies, that reply uses 1 energy, no matter how complex it is or whether it comes in several WhatsApp bubbles.

In other words: one customer inquiry = one complete reply from your TBit = 1 energy.

Why per reply and not per conversation?

Many platforms charge per conversation window (24-hour blocks) or per contact handled by AI. That creates costs that are hard to predict: a long conversation can trigger several billing windows without the business anticipating it.

With TBit, every reply has a fixed, predictable cost. You know exactly how much you pay for each interaction, with no hidden charges for conversations that go beyond a time window.

Plus, you don't need to bring your own API key from an AI provider. The artificial intelligence is already built into every plan, so there are no variable costs for using external models.

How much does a typical interaction use?

Depending on the type of business, an average conversation involves between 5 and 7 replies. Many simple interactions (a greeting, a quick question) are handled in 1 or 2 replies, so your plan's energy goes further than it seems.

Current plans

All plans include the full platform: WhatsApp, Instagram and Messenger in a single inbox, WhatsApp templates included, campaigns, calendar and catalog, and unlimited and free users for your whole team. What changes is how much energy each one includes per month.

Plus plan: 45 USD per month

1,500 energy per month (1,500 replies from your TBit)
To get more energy, you upgrade your plan

Business plan: 80 USD per month (the most popular)

3,000 energy per month (3,000 replies from your TBit)
To get more energy, you upgrade your plan

Pro plan: 115 USD per month

5,000 energy per month (5,000 replies from your TBit)
Extra energy when your plan's energy runs out: US$0.027 per unit

Scale plan: 260 USD per month

12,000 energy per month (12,000 replies from your TBit)
For businesses that run short on Pro every month
Extra energy when your plan's energy runs out: US$0.027 per unit

Enterprise plan: 500 USD per month

25,000 energy per month (25,000 replies from your TBit)
Extra energy when your plan's energy runs out: US$0.027 per unit

Extra energy (Pro, Scale and Enterprise)

Pro, Scale and Enterprise include their monthly energy and, when it runs out, you can buy extra energy: US$0.027 per unit. You buy any amount in whole dollars from US$10 to US$500. WhatsApp templates don't use energy and any balance you don't use isn't lost. Plus and Business don't have standalone top-ups: to get more, you upgrade your plan.

You can also turn on auto-recharge, which is optional: you enable it from Billing in the app with your explicit authorization and choose the energy level it recharges at, the amount and the cap on recharges per period.

Try it free

You can try TBit free for 8 days, with 350 energy and no card: you train your TBit, connect it to your WhatsApp and then decide which plan to choose.

Terms and updates

Prices and features may change. Any change applies starting from the next billing period. If you already have an active plan, you keep your terms until your cycle renews.

First time evaluating this? The starting point is the complete guide to the WhatsApp chatbot for businesses: what it can really do, how to get it up and running and what to expect.